All Sales Are Final
N-Word Pass™ maintains a strict no-refund policy on all purchases. Before completing your purchase, please carefully review the policies outlined below.
Physical Shipping Restrictions
- Shipping Locations: We ship physical products only within the United States.
- Restrictions: No international shipping available. We do not ship to P.O. boxes or APO/FPO addresses.
- Invalid Orders: Orders placed for addresses outside the U.S. will be canceled and refunded.
Digital Purchases
- Digital items, including certificates and verification codes, are delivered instantly and thus are non-refundable.
- Digital authorizations are non-transferable and cannot be revoked or reversed.
- Purchase of digital items constitutes immediate use of service.
No Refund Circumstances
- No refunds for buyer’s remorse or changes of mind.
- No refunds for unused passes or digital certificates.
- No refunds resulting from social consequences or personal dissatisfaction.
Order Cancellations & System Errors
If N-Word Pass™ cannot fulfill a shipped order due to system errors or verification issues, we will issue a refund to your original payment method, minus a $10 processing fee for any digital certificates already generated. For example, a $40 order will result in a refund of $30.
Refund Processing Terms
In situations where refunds are necessary (such as inability to deliver a physical product), please note the following conditions:
- Refunds are processed within 3-5 business days.
- Credit card providers may require an additional 5-10 business days to complete refunds.
- We do not retain or store credit card information.
- We cannot expedite refund processing or influence credit card company timelines.
Product Replacement Policy
We will offer replacements under the following conditions:
- Incorrect products shipped due to fulfillment errors.
- Lost shipments verified by tracking information.
To request replacements, contact our customer service team within 48 hours of delivery. Additional proof of non-delivery or product defect may be required.